Hosting

  • Status Closed
  • Percent Complete
    100%
  • Task Type Incident
  • Category Platform
  • Assigned To Not Yet
  • Severity High
  • Priority High
  • Due Date Undecided
  • Votes 0
  • Private No
Attached to Service: Hosting
Opened by Technician
Last edited by Technician

FS#100 - web21 database issues after automated upgrade

Good day,

We're experiencing database issues on our web21 platform after an automated upgrade.

Engineers are busy attending.

Regards
IITSP NOC

This task does not depend on any other tasks.

Closed by Technician
2019-04-04 18:09 GMT
Reason for closing:  Resolved
Additional comments about closing:  System is back up
Technician
2019-04-04 14:51 GMT
The web services have been shutdown while we investigate.
Technician
2019-04-04 15:09 GMT
Engineers are still attending
Technician
2019-04-04 15:42 GMT
Engineers are still attending and will have service restored as quickly as possible
Technician
2019-04-04 16:22 GMT
The system should be coming up now. Please allow 15 mins for the load to settle.

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