• Status Closed
  • Percent Complete
  • Task Type Modernization
  • Category AS328112
  • Assigned To Technician
  • Severity Medium
  • Priority Normal
  • Due Date Undecided
  • Votes 0
  • Private No
Attached to Service: Network
Opened by Technician
Last edited by Technician

FS#84 - Planned maintenance scheduled 2017-09-10 @02:00-04:00 (SAST)

We have scheduled a planned maintenance window for 2017-09-10 @02:00-04:00 (SAST), impact expected at less than 30min.

What will happen?

Our engineering team will be:
- updating hardware firmware on our 40G line cards in our er-0a-cpt routing platform to improve anti-DDoS functionality

When will the work be carried out?

This work will be carried out on 2017-09-10 @02:00 and is expected to last less than 30 minutes. This work is considered essential for network security.

Who will be completing the work?

The work will be completed by our experienced network engineering team.

Will I experience downtime?

Yes: this maintenance is classified as service impacting. The estimated downtime is 30 minutes.

This task does not depend on any other tasks.

Closed by Technician
2017-09-10 01:22 GMT
Reason for closing:  Resolved
2017-09-10 00:16 GMT
We've started with the maintenance
2017-09-10 00:22 GMT
Update started
2017-09-10 00:45 GMT
We're nearly done
2017-09-10 00:49 GMT
Everything should be back up in a few mins, engineers are monitoring and waiting for notices to clear